Terms of Service

This website is owned and operated by Shanghai Mijia Zhuo Industrial Co., Ltd., trading as FauxFlowerShop.com. Throughout the site, the terms “we”, “us”, and “our” refer to FauxFlowerShop.com and its operating entity.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including visitors, customers, and merchants.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into binding agreements.

You may not use our products or services for any unlawful or unauthorised purpose.

2. Order Fulfilment

FauxFlowerShop.com currently serves customers in the United Kingdom only.

To offer a wider range of products at competitive prices, orders are fulfilled and dispatched from our logistics centre in Kunshan, China.

3. Pricing & Charges

All prices on FauxFlowerShop.com are displayed in British Pounds (GBP £).

Import duties, taxes, or customs charges may apply depending on UK customs regulations and carrier policies.

We reserve the right to modify prices or discontinue products at any time without prior notice.

4. Product Representation

We make every reasonable effort to display product descriptions, images, and colours as accurately as possible.

However, actual product colours may vary slightly depending on screen settings and lighting conditions.

5. Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation is no longer possible, but return requests may be made according to our Return Policy.

6. Governing Law

These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of England and Wales.

7. Contact Information

Questions regarding these Terms of Service can be sent to:

Company: Shanghai Mijia Zhuo Industrial Co., Ltd.
Trading Name: FauxFlowerShop.com
Email: support@fauxflowershop.com
Operating Address: No. 33, Taikun International Business Villa, No. 99 Xuezhao Road, Huaqiao Town, Kunshan City, Suzhou City, Jiangsu Province, China, 215332